Clinical Update – EKG Testing Now Scheduled
We are adjusting how EKG testing is requested and performed at our neighborhood locations.
Effective Oct 1, 2023, EKG referrals will become a scheduled test and align with the general referral processes. You should use your normal referral channels to make EKG referrals (using your EMR, faxing a paper referral, or ordering in Epic Link). Patient appointments will be scheduled through the normal scheduling channels.
Previously, we used a model known as ‘call-ahead/walk-in’ at neighborhood locations. The call-ahead/walk-in model had positive attributes, but the process had frequent failures resulting in poor experiences for families and staff. Changing the process will allow us to ensure we have appropriate staff on hand to perform the necessary testing when it is needed.
If you have questions about the new process, please reach out to your practice liaison. This EKG process map outlines the complete path from order to completed testing.